FAQs
Who is VINCENT CHUA CHIH YONG?
VINCENT CHUA CHIH YONG (Company No. 202603010632 (JM1038234-H)) is a registered enterprise headquartered in Melaka, Malaysia. We focus on AI development, research, and IT support, serving businesses and organisations that need custom AI solutions, research partnerships, and reliable technical support.
What services do you offer?
We offer three core areas: (1) AI Development—custom AI and machine learning solutions from concept and data pipelines to model development, integration, and deployment; (2) AI Research—research partnerships, feasibility studies, and advisory on AI/ML strategy and ethics; (3) IT Support—reliable IT support, infrastructure management, and technical assistance so your systems stay secure, stable, and ready for growth.
What does AI development include?
Our AI development covers the full lifecycle: understanding your use case, designing data pipelines, developing and training models, integrating with your systems, and deployment. We deliver fixed-scope projects with agreed deliverables, timeline, and price. Whether you need a one-off solution or ongoing support, we work with you to deliver practical, scalable AI and ML solutions.
Do you do AI and ML research or consulting?
Yes. We conduct and support AI and ML research, feasibility studies, and strategic consulting. We help organisations explore new capabilities, ethics, and innovation in artificial intelligence. If you are considering AI adoption, need a feasibility assessment, or want a research partnership, contact us to discuss your goals and how we can support you.
What IT support do you provide?
We provide retainers or ad-hoc IT support and maintenance so your business is not left without help when something breaks. Services include infrastructure management, security, stability, and technical assistance tailored to your environment. We can work on a fixed-scope project basis or ongoing support—contact us to discuss your IT support needs.
How are AI and IT projects scoped and priced?
AI and IT projects are typically fixed-scope with agreed deliverables, timeline, and price. We discuss your requirements, propose a scope and quote, and get the work done. For ongoing IT support or research collaborations, we can agree on retainer or ad-hoc arrangements. Contact us for a discussion and tailored proposal.
Who do you work with?
We work with businesses and organisations that need AI development, AI/ML research and consulting, or IT support. Our clients include enterprises, startups, and institutions looking for custom AI solutions, research partnerships, or dependable technical support. Whether you need a one-off project or ongoing collaboration, we can tailor our engagement to your needs.
How do I get started or request a quote?
Use our Contact page or reach out through the channels listed on our website. Tell us whether you need AI development, research collaboration, or IT support, and we will arrange a discussion to understand your requirements and provide a tailored proposal or quote.
Can we arrange a meeting or demo?
Yes. We are located at BB-438A, JALAN MERAK 1, TAMAN MELAKA BARU, 75250 MELAKA. We recommend contacting us in advance to schedule a visit or remote call so we can prepare and tailor the session—whether for an AI demo, research discussion, or IT support briefing.
What areas do you serve?
We serve clients across Malaysia, with primary coverage in Johor, Kuala Lumpur, Selangor, and surrounding regions. Remote collaboration is available for AI development, research, and IT support where appropriate. Contact us to confirm availability for your location and project type.
Do you offer ongoing support or retainers?
Yes. For IT support we offer retainers or ad-hoc arrangements so you have ongoing access to technical assistance and maintenance. For AI projects we can agree on post-deployment support or iteration phases. Research partnerships can be structured as ongoing collaborations. Contact us to discuss the right model for your needs.
What if my needs don’t fit a standard offering?
We tailor our engagements to your requirements. Whether you need a hybrid of AI development and research, combined AI and IT support, or a custom scope, we can propose a solution. Contact us with a brief description of your goals and we will suggest the best way to work together.